Technician Round Table: Mobile Technicians [THA 321]

<div dir="auto">Technician Round Table: Mobile Technicians with Matt Fanslow. Is the mobile business a symptom of the industry evolving? What is the future outlook of the mobile repair business? Are shops charging what they are worth instead of a race to the bottom? Is there a need to improve the culture and the atmosphere in shops?</div> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Watch Video Episode <a href="https://www.youtube.com/watch?v=wHSaPiorc5I" target="_blank" rel="noopener">HERE</a></span></p> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">Diagnosing the Aftermarket A to Z Podcast</a></span></p> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Zack McClain</span></p> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">John Rogers</span></p> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Sean Hill</span></p> <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Show Notes:</span></p> <ul> <li>Are shops evolving? Are shops only having 5 ‘C’ technicians with a mobile diag technician getting outsourced?</li> <li>Reading, comprehension, and explanation of service information</li> <li>Shops must have service information and use it</li> <li>Failure is a great motivator- it motivates you to be better</li> <li>Have a learning atmosphere in the shop</li> <li>How do you treat your technician when something goes wrong?</li> <li>Electricians, HVAC, plumbers, construction, etc are at the high schools- the automotive industry must also have a place</li> <li>Charge what you’re worth- don’t race to the bottom; elevate the industry</li> <li>Image problem- people don’t view automotive professionals as professionals.</li>