EP041 - Quick MSP Problem Solving Trick with Ian Luckett

<div style="font-weight: 400;"> <p><span data-contrast="auto">So, what are they?</span>  </p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 1: Get All the Facts - What is going on? What is the effect of the issue that is being identified?</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 2: State the Issues Correctly - Look at the actual business impact of said issues objectively</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 3 - Ask the Right Questions - What is the issue's impact on the client and on the business? Hear and listen to these questions' answers.</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 4 - Agree on the Next Course of Action - Makes sure it is SMART!</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 5 - Implement - Promptly execute on the ideas that you and your team agreed with. </span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Step 6 - Follow Up on Progress</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">I hope that this episode helps you and your IT & MSP business.</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">You can access the other IT Experts Podcasts here –  </span><a href= "https://innovatetosuccess.com/itega-podcast/" target="_blank" rel= "noopener"><span data-contrast= "none">https://innovatetosuccess.com/itega-podcast/</span></a><span data-contrast="none">    </span><span data-