You Said What?

<p>After the loss of his grandparent, who received terrible treatment in rehab after surgery, Ryan resolved to address some of the issues in post-acute care by buying a software company already active in that space and using his expertise to build it up. </p><p>VoiceFriend addresses the problem of inefficient communication faced in facilities where the many different stakeholders, including residents, families, and employees make for a quagmire of related issues. </p><p>With varying levels of technological proficiency among these stakeholders, there have to be many different methods in place for communicating and conveying information. </p><p>This type of chaotic system means that information and things said often slip through the cracks or can only be found again after a lengthy search which wastes time and effort. </p><p>While there are other tools designed to improve this problem, they often only cover a section of facility communication or don’t work well with software already in place. </p><p>Ryan explains that VoiceFriend is not a tool but a system designed to serve as the core communication platform of facilities by which all other means of communication already in place pass through. </p><p>The software can convey messages over a wide variety of platforms including text, phone, and even Amazon Alexa.</p><p>Recipients can set their own preferences to reflect how they would like to receive communications. </p><p>VoiceFriend’s simplicity and ease of use are great strengths and by integrating it, a facility can dramatically streamline its communication and enhance processes already in place. </p><p> </p><p><strong>FOLLOW RYAN AND VOICEFRIEND</strong></p><ul><li><a href="https://www.voicefriend.net/about-us?hsLang=en" target="_blank"><strong>Website</strong></a></li><li><a href="https://www.linkedin.com/in/ryan-galea-32914a29/" target="_blank"><strong>LinkedIn</strong></a></li></ul><p> </p><p><strong>RELATED EPISODES</strong></p><ul><li><a href="https://the-nursing-home-podcast.simplecast.com/episodes/nursing-