Yes is the Answer with Christine Trippi | All In Leadership

<p>We have Christine Trippi, Founder & Owner of <a href='https://www.thewisepineapple.com/'>The Wise Pineapple </a>on our podcast today.</p> <p>We are diving into how to get to yes, taking miserable moments to magical moments.</p> <p>The words we say to ourselves shape our interactions.  90% of what we do is how we say things. You can turn around so many situations by choosing the right words. Leverage the mantra of “I get to” versus “I have to.”</p> <p>Christine talks about the importance of building a relationship and making friends first with a customer and how we can skip the “no, but” or “unfortunately, no” and switch to the offer that you can extend to satisfy the guest and still tow the company line.</p> <p>When you identify and chart out all of your “hard no’s,” and then show up with your team to prepare and practice, you’ll be far more empowered and confident to provide alternative solutions that will satisfy the customer and boost loyalty, engagement and return customers!</p> <p>Practice this skillset so that it becomes part of who you are. Practicing and preparing will set you apart from good enough to legendary. You will go into your day owning it rather than responding to it.</p> <p>Practice makes permanent and yes is the answer!</p> <p> </p> <p>Get in touch with Christine:</p> <p>Website: <a href='https://www.thewisepineapple.com/'>The Wise Pineapple</a></p> <p>Instagram: <a href='https://www.instagram.com/the_wise_pineapple/'>@the_wise_pineapple</a></p> <p>Facebook Group: <a href='https://www.facebook.com/groups/401941263323972/'>The Wise Pineapple</a></p> <p>_ _ _ _ _</p> <p>Have you joined our email list yet? <a href='https://mailchi.mp/a74850540cfa/2020goals'>Subscribe Now</a> and grab a Free Workbook to GO ALL IN, set intentional goals aligned to your vision of success!</p> <p>Topic or speaker suggestions? Shoot us an email: <a href='mailto:kimvirtuoso@allinleadershipcg.com'>kimvirtuoso@allinleadershipcg.com</a></p> <p>Thanks for listening and subscribing to our channel! If you l