Wyndham Focuses on Customers in Winning 360-Degree Honor

<p>Wyndham Hotels &amp; Resorts won the Platinum in the 360-Degree category for overall excellence at the 2020 Loyalty360 Awards, as well as three other awards at the event.</p><p>The also captured a Platinum in the Customer Insights &amp; Metrics category, a Platinum in the CX Strategy category, and a Bronze in the Incentive and Reward Design category.</p><p>Geoff Crossan, Group Vice President for Loyalty and Partnerships at Wyndham Hotels &amp; Resorts, spoke with Loyalty360’s Mark Johnson about the awards, and about their recent changes to several technology platforms they have.</p>