Working with Difficult People with Amy Cooper Hakim

<p>Welcome to SkyeTeam's People First! In this series, we explore the people side of successful business and careers. We all have a story to share, a leadership journey that we are experiencing.</p><p>We'll be interviewing authors, business leaders, thought leaders, and people like you to uncover the latest ideas, resources, and tools to help you become more effective at work - and in life. As it turns out, the secret is cultivating winning relationships. Business is personal, and relationships matter!</p><p>So, sit back, and grab a coffee as Morag and Amy Cooper Hakim discuss her book, "Working with Difficult People!"</p><p>Chapter Layout:<br>0:00 - Open<br>1:09 - Origin Story<br>3:17 - Pivot Point<br>5:11 - Family Connection<br>8:32 - Difficult People<br>11:10 - Start the Conversation<br>14:45 - 360 View<br>16:15 - First Steps<br>19:27 - You Realize It's YOU!<br>24:40 - Final Thoughts &amp; Wrap</p><p>Links:<br>Website: http://cooperstrategicgroup.com/<br>LinkedIn Profile: https://www.linkedin.com/in/cooperstrategicgroup/<br>Book: https://www.amazon.com/Working-Difficult-People-Second-Revised/dp/0143111876/</p><p><strong>- [Intro] Welcome to Skye teams People First with Morag Barrett</strong></p><p>- Amy Cooper Hakim is an industrial organizational psychology practitioner and a workplace expert. She's a speaker, an author and executive consultant and founder of the Cooper Strategic Group. She helps employers and employees to get along better and coaches, leaders and employees to improve productivity, morale, satisfaction and overall work-life balance. Her book "Working With Difficult People: How to Handle the 10 Types of Problem People Without Losing Your Mind". I'm looking forward to our conversation about that provides clear strategies to effectively handle the 10 types of difficult bosses, colleagues and subordinates. So Amy, welcome to People First.</p><p>- Thank you for having me.</p><p>- Well as I said, I'm really looking forward to the conversation about your book and the research and the work t