WLP297 Sharing and Retaining Knowledge in Your Organisation

<p><span style="font-weight: 400;">In this bonus episode of the 21st Century Work Life podcast, Ana Neves talks about how she’s structured the conference Social Now, which covers how enterprise social network tools can help organisations in the day to day, ”rather than being an extra thing we have to do”.<br /></span><span style="font-weight: 400;">Your code as listener to get the early bird discount until 8 April is WCL21.<br /></span><span style= "font-weight: 400;"><br /></span><span style= "font-weight: 400;">The conference started in 2012, and has a fictitious company at its centre. The people in the company have challenges that will resonate with most employees in organisations, and the conference is structured around helping people in the company. Ana blogs as a new employee in this organisation, so that attendees have a background on the case study through the blog</span> <a href= "http://houseofcables.socialnow.org/"><span style= "font-weight: 400;">http://houseofcables.socialnow.org/</span></a></p> <p><span style="font-weight: 400;">Many organisations have implemented these tools, but are not making the best use of them, being used at a superficial level. Pilar was under the impression that online tools are being used efficiently and deliberately at a team level, but this is not the case. </span></p> <p><span style="font-weight: 400;">Ana talks about</span> <a href= "https://knowman.pt/en/the-social-collaboration-maturity-benchmark-report-2021-is-now-out/"> <span style="font-weight: 400;">Social Collaboration Maturity Benchmark Report 2021,</span></a> <span style= "font-weight: 400;">which shows that teams are still using online tools for videoconferencing and direct messages, but not for what the tools are best, which is working out in the open and documenting.</span> <span style="font-weight: 400;"><br /> </span><span style="font-weight: 400;"><br /></span><span style= "font-weight: 400;">The concepts of “working out loud” or “working in the narrative” are still not being adopted. Eg from I’ve done th