William McLendon on The MVP Show

<p>FULL SHOW NOTES <br/><a href='https://podcast.nz365guy.com/446'>https://podcast.nz365guy.com/446</a> </p><ul><li>William  McLendon shares about his family and his love for food, particularly barbecue. They also discuss his reading interests, which currently revolve around technology and customer service. </li><li>Are you curious about the life of a solution architect? In this episode, William McLendon shares his journey and what he enjoys about his work. </li><li>Want to learn from a tech expert? Tune in to learn more about William&apos;s insights on supporting business objectives and discuss the importance of customer service. </li><li>William also shares the importance of customer service in the tech industry. </li><li>William discusses a lead generation scenario where they capture lead information and align bookable resources accordingly.  </li><li>William discusses the use case of self-selecting scheduling, where a person can log in to the portal and see available appointment slots based on the resource schedule and its significant impact on many companies and their scheduling process. </li><li>Discussions about licensing on scheduling and whether it can be licensed outside of field service. They discuss the possibilities and limitations surrounding this issue. </li><li>MVP Program and William’s journey into becoming a Microsoft MVP. </li></ul><p><br/>OTHER RESOURCES: <br/>Microsoft MVP YouTube Series - <a href='https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7'>How to Become a Microsoft MVP</a>  <br/>90-Day Mentoring Challenge - <a href='https://ako.nz365guy.com/'>https://ako.nz365guy.com/</a> <br/>Power community events: <a href='https://events.powercommunity.com/team/william-mclendon/'>https://events.powercommunity.com/team/william-mclendon/</a> <br/>Power community: <a href='https://www.powercommunity.com/d365-wave-2-universal-resource-scheduling-at-scale-by-william-mclendon/'>https://www.powercommunity.com/d365-wave-2-universal-resource-scheduling-at-scale-by-william-mclendon/</