Why Is Trust The Basis For Long Customer Lifetimes?

Charles H Green is a giant in the professional services world. He has a profound impact on those he works with with his central message around trust.   Almost everyone in business will have been affected indirectly by Charlie's work. He is author of #TheTrustedAdvisor, #TheTrustedAdvisorFieldbook and #TrustBasedSelling. He is the creator of the #TrustEquation   Trust = Credibility x Reliability x Intimacy / Low Self Orientation   This is a masterclass from one of my mentors. Listen with a notepad and pen Charlie is winding down to a life of golf in Florida but you can follow him via his LinkedIn profile here - <a href='https://www.linkedin.com/in/charleshgreen'>linkedin.com/in/charleshgreen</a> <p class="pv-contact-info__header t-16 t-black t-bold"> </p> <p class="pv-contact-info__header t-16 t-black t-bold">Websites</p> <ul class="list-style-none"><li class="pv-contact-info__ci-container link t-14"> <a href='http://www.trustedadvisor.com/'>trustedadvisor.com  </a>(Company Website) </li> <li class="pv-contact-info__ci-container link t-14"> <a href='http://www.trustedadvisor.com/trustmatters'>trustedadvisor.com/trustmatters  </a>(Blog) </li> <li class="pv-contact-info__ci-container link t-14"> <a href='http://vizibility.com/CharlesHGreen'>vizibility.com/CharlesHGreen  </a>(My Google Hits) </li> </ul>   <p class="pv-contact-info__header t-16 t-black t-bold">Email; <a href='mailto:cgreen@trustedadvisor.com'>cgreen@trustedadvisor.com</a></p> Twitter: <a href='https://twitter.com/CharlesHGreen'>CharlesHGreen</a> -- Contact me via <a href='mailto:marcus@laughs-last.com'>marcus@laughs-last.com</a>   AND ...   Please leave an honest review of #TheInquisitorPodcast at Apple or Google podcasts