Why ‘Community Feedback’ Doesn’t Work

<p>We’ve all seen the videos. Those viral townhall meetings where the community gathers to give its feedback to city managers on this or that subject. Too often a crank with a microphone stands before a panel of local political operators and talks at length about something bizarre and hyper specific. Sometimes they get abusive. There’s yelling, tears, grandstanding, and often nothing changes.</p><br><p>It wasn’t always this way and there might be a better way to do it. On this episode of CYBER, Motherboard Senior Writer Aaron Gordon takes us through the history of “community feedback” and why it has to change.</p><br><p><strong>Stories discussed in this episode:</strong></p><br><p><a href="https://www.vice.com/en/article/n7z5jm/thank-you-for-your-feedback" rel="noopener noreferrer" target="_blank"><strong>Thank You For Your Feedback</strong></a></p><br><p><strong>We’re recording CYBER live on</strong><a href="https://www.twitch.tv/motherboardtv" rel="noopener noreferrer" target="_blank"><strong> Twitch</strong></a><strong> and</strong><a href="https://www.youtube.com/motherboard" rel="noopener noreferrer" target="_blank"><strong> YouTube</strong></a><strong>. Watch live during the week.</strong><a href="https://www.twitch.tv/motherboardtv/" rel="noopener noreferrer" target="_blank"><strong> Follow us</strong></a><strong> there to get alerts when we go live. We take questions from the audience and yours might just end up on the show.</strong></p><br><p><strong>Subscribe to</strong><a href="https://itunes.apple.com/us/podcast/cyber/id1441708044?mt=2" rel="noopener noreferrer" target="_blank"><strong> CYBER on Apple Podcasts</strong></a><strong> or wherever you listen to your podcasts.</strong></p><br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>