Who is a contact center representative?

<p> </p> <p><strong>Notable quotes</strong></p> <p><span style="font-weight: 400;">“</span><span style= "font-weight: 400;">Every word you say and write is recorded and judged.”</span></p> <p><span style="font-weight: 400;">“I took phone calls for the first time in the 90s and in many contact center they are still using the same screens I did.”</span></p> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">“The dentist is still using a chisel”</span></p> <p><span style="font-weight: 400;">“We have been hearing about the demise of the contact center agent for 20 years”</span></p> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">“The human agent is not going away”</span></p> <p><span style="font-weight: 400;">Contact Amas and Bob.</span></p> <p><span style="font-weight: 400;"><a href= "http://linkedin.com/in/amastenumah/">http://linkedin.com/in/amastenumah/</a><br /> </span></p> <p><span style= "font-weight: 400;">https://www.linkedin.com/in/bobfurniss/</span></p> <p> </p>