When churn and word of mouth cancel each other out

<p>Topics this week:</p><ul> <li>Tyler has a new iPad and doesn't know what it's good for.</li> <li>Rick has added a client through word of mouth, and we discuss how churn and word of mouth are constantly battling with one another.</li> <li>Rick has resolved a major issue one of his clients had with their dental insurance. Crisis averted.</li> <li>Tyler has been working on the wrong things, and is trying to correct that.</li> <li>We discuss Less Annoying CRM's new leadership team.</li> <li>Rick is applying his new javascript skills to his Airtable data.</li> <li>Tyler is writing blog posts in a new way: First write the tweet storm, then write the blog post.</li> <li>We discuss Earnest Capital's rebranding to <a href="https://calmfund.com/">Calm Company Fund</a>.</li> </ul>