What To Do if Your Tech Asks for a Raise & Why CSI Surveys are Dangerous

<p>At one point in time, every manager is put in that situation where an employee asks for a raise, unsure of what metrics to use and wondering how should they be implemented.</p> <p> </p> <p>We all want to hear more feedback from our customers about their experience in our dealerships, so is there anything wrong with raffling a free oil change to encourage customers to fill out a CSI Surveys?</p> <p> </p> <p>Today, for our Friday Drive-By, we have great answers for these two great questions from our audience. Tune in, as Chris explains the three different categories of measurements to use when a technician asks for a raise, how to properly layout a career path that will avoid tech turnover, and why you have to be really careful when you incentivize customers on CSI Surveys.</p> <p> </p> <p>Got a question? Call us at 1-833-3-ASK-SDR</p> <p> </p> <p>Join our Facebook Groups:</p> <p>For Fixed Ops -- <a href= "http://bit.ly/yt_FixedOpsGROUP%E2%80%8B%E2%80%8B">http://bit.ly/yt_FixedOpsGROUP​​</a></p> <p>For Independent Shop Owners -- <a href= "http://bit.ly/yt_rsosGroup%E2%80%8B">http://bit.ly/yt_rsosGroup​</a></p> <p> </p> <p>Check out our Best-Sellers:</p> <p>Your 90-Day roadmap to your best Fixed-Ops month ever starts here: <a href= "http://bit.ly/yt_ISMbook%E2%80%8B">http://bit.ly/yt_ISMbook​</a></p> <p>Millionaire Service Advisor also includes our 11-step Circle of Trust System: <a href= "http://bit.ly/yt_MSAbook%E2%80%8B">http://bit.ly/yt_MSAbook​</a></p> <p> </p> <p>Strategy specialists and training available, just click the links below:</p> <p>1. Get access to two free training videos by opting in on our website: <a href= "https://chriscollinsinc.com/%E2%80%8B%E2%80%8B">https://chriscollinsinc.com/​​</a></p> <p>2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away! <a href= "https://calendly.com/cci-schedule/15-intro">https://calendly.com/cci-schedule/15-intro</a></p> <p> </p>