What is Workforce Management?

<p><span style="font-weight: 400;">Ever had 100,000 people waiting in line and angry? You know it is your fault? Have you ever made all your coworkers mad? Today Bob Furniss and I discuss Workforce Management.</span></p> <ul> <li>Why WFM deserves more empathy</li> <li>Why WFM is a lot of art and a lot science</li> <li>Wat makes WFM such a complex job </li> </ul> <p>And much more ...</p> <p><span style="font-weight: 400;">Contact Amas and Bob.</span></p> <p><span style="font-weight: 400;"><a href= "http://linkedin.com/in/amastenumah/">http://linkedin.com/in/amastenumah/</a><br /> </span></p> <p><span style="font-weight: 400;"><a href= "https://www.linkedin.com/in/bobfurniss/">https://www.linkedin.com/in/bobfurniss/</a> </span></p> <p> </p>