
What is a Contact Center - Part 2
leewatts698
16 min
Business & Finance
Description
<p>Amas and Bob continue the conversation about the evolution of the Contact Center:</p> <ul> <li>The heart of the Contact Center Agent </li> <li>Why is it the most scrutinized job in the company?</li> <li>What the role should look like</li> </ul> <p>And so much more.</p> <p> </p>
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What is a Contact Center - Part 2
leewatts698