What is a Call Center?

<p>Amas and Bob are back discussing all things Contact Center.  They combine their 50+ years of experience and humor to bring you actionable insights that will improve your Contact Center. </p> <p><span style="font-weight: 400;">Call centers have an amazing history that is about 70 years old, hopefully you learned how we got here. Please join us</span></p> <p> </p> <p><span style="font-weight: 400;">“Federal prisoners have more freedom than call center agents”</span></p> <p><span style="font-weight: 400;">“Call centers were born from a lawsuit”</span></p> <p><span style= "font-weight: 400;">resources: <br /></span></p> <p><a href= "https://www.callcentrehelper.com/the-history-of-the-call-centre-15085.htm"> <span style= "font-weight: 400;">https://www.callcentrehelper.com/the-history-of-the-call-centre-15085.htm</span></a><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;"> </span></p> <p><a href= "https://www.specialtyansweringservice.net/the-history-of-the-call-center-infographic/"> <span style= "font-weight: 400;">https://www.specialtyansweringservice.net/the-history-of-the-call-center-infographic/</span></a></p> <p><span style="font-weight: 400;"><br /> <br /></span></p>