We Acknowledge We've Received and Are Ignoring Your Support Ticket

<p>Our CISOs don't have much confidence they'll receive any support when they hit the 'Send' button on your web form. </p> <p style="padding-left: 30px;"><strong>Check out our NEW SITE: <a href="http://cisoseries.com/">CISOseries.com</a></strong></p> <p>This show, like all the previous ones is hosted by me, <a href="https://www.linkedin.com/in/davidspark/">David Spark</a> (<a href="http://twitter.com/dspark">@dspark</a>), founder of <a href="http://sparkmediasolutions.com/">Spark Media Solutions</a> and <a href= "https://www.linkedin.com/in/mikevj/">Mike Johnson</a>, CISO of <a href="http://lyft.com/">Lyft</a>. Our guest this week is <a href="https://www.linkedin.com/in/aaron-peck-6419923/">Aaron Peck</a>, CISO of <a href= "http://shutterfly.com/">Shutterfly</a>.</p> <p><a href="http://connectech-usa.com/"><img class= "size-full wp-image-1215 aligncenter" src= "https://cisoseries.com/wp-content/uploads/2018/10/ConnecTech-Banner-Ad.png" alt="" width="600" height="100" /></a><em>Special thanks to our sponsor, <a href="http://connectech-usa.com/">ConnecTech</a>, producer of intimate custom executive events for IT professionals.</em></p> <p><em>Executives: <a href= "http://connectech-usa.com/services.html">Register</a> to be notified when one of their events will be coming to your city.</em></p> <p><em>Vendors: Sponsor one of their events to get meetings with executives that are looking for solutions that your company provides.</em></p> <h2>On this episode of the CISO/Security Vendor Relationship Podcast:</h2> <h2>Ask a CISO</h2> <p>What were the turning points that led you to achieve the title of CISO? We've got a shout out to Mike Rothman's book, "The Pragmatic CISO" and the desire to find and solve the toughest most needed security problems.</p> <h2>How a security vendor helped me</h2> <p>CISOs have heard the stories from all the major InfoSec vendors. They're tired of playing second and third fiddler to a vendor's hundreds if not thousands of other clients. While a young startup company, potentially in stealth mo