TSB Fined £49m Over IT System Meltdown 
TSB Fined £49m Over IT System Meltdown 

TSB Fined £49m Over IT System Meltdown 

Prashant Trivedi

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TSB has been fined nearly £49m for an IT meltdown in 2018 that caused chaos and left its customers unable to access online accounts for several weeks. <br />The UK's financial regulator says the failings were widespread and serious and led to significant disruption. <br />All areas of TSB's services were affected, including branch, telephone and online banking. <br />The Financial Conduct Authority says the problems were not fully resolved for eight months and a significant proportion of its 5.2 million customers were affected by the initial issues.