Tim Kight - CEO, Focus 3 // Speaker, Writer, Coach [Culture]

<p><strong><br>Tim talks about:</strong></p><ul> <li>How Culture is built</li> <li>Why it’s so important</li> <li>E+R=0<p></p> </li> </ul><p><b><strong> The book that has influenced Tim the most in the past year:</strong>  </b></p><p><a href="https://amzn.to/2W0uMja%20">Abolition of Man by CS Lewis</a></p><p><b><strong>His note to all CX professionals:</strong></b></p><p><b>“At the top, it would say E+R=O. Today, I get to work with purpose, serve people, solve problems, and bring energy. Man, I love my job”</b></p><p><b><a href="https://press1fornick.com/tim-kight"><strong>Show Notes and</strong> <strong>Transcript</strong></a></b></p><p><strong>***<br></strong><br></p><p><strong><br>ABOUT NICK GLIMSDAHL<br></strong><br></p><p><a href="https://mailchi.mp/a59e7bfa46ae/sign-up-to-join-the-press-1-for-nick-content">Subscribe to my weekly newsletter<br></a><br></p><p><a href="https://twitter.com/Press1ForNick">Find me on Twitter<br></a><br></p><p><a href="https://www.linkedin.com/company/press-1-for-nick/">Find me on LinkedIn<br></a><br></p><p>***<br><strong>LISTENER SUPPORT<br></strong><a href="https://www.buymeacoffee.com/press1fornick">Support this show through Buy Me A Coffee<br></a><br></p><p><strong>BOOK RECOMMENDATIONS:<br></strong><br></p><p>Learn about all the guests book recommendations, <a href="https://press1fornick.com/books/%20"><strong>here</strong></a><strong>.<br></strong><br></p><p><strong>BROUGHT TO YOU BY:<br>VDS</strong>: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more, <a href="https://www.govds.com/">here</a>. <strong> <br></strong><br></p><p>This podcast is under the umbrella of<a href="https://lc2.shztrk.com/r/e/G4W1Zf71m2Gsxvvb1?r=https://urldefense.com/v3/__https:/link.shatrk.com/r/e/vgKmxS0BBRKux5VbX"> </a><a href="https://cxofm.org/Podcas