Thriving Through Our Economic Challenges [THA 357]

<div dir="auto"> <div class="px-10"> <div class="text-lg pt-4 text-left prose-lg"> <div class="text-lg pt-4 text-left prose-lg"> Recorded Live at AAPEX 2023, Greg Bunch and Matt Fanslow discuss the impact of the current economy on the automotive aftermarket industry. They explore various aspects of business such as margins, marketing, training, hiring, labor rates. The conversation also covers the potential loss of independent repair shops, and the need for better communication with customers. </div> Greg Bunch, <a href="https://aspenautoclinic.com/" target="_blank" rel="noopener">Aspen Auto Clinic</a>, <a href="https://www.transformersinstitute.com/" target="_blank" rel="noopener">Transformers Institute</a>. Listen to Greg’s previous episodes <a href="https://remarkableresults.biz/?s=Greg+Bunch" target="_blank" rel="noopener">HERE</a>. Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">Diagnosing the Aftermarket A to Z Podcast</a> Show Notes: </div> </div> </div> <div class="px-10"> <div class="text-lg pt-4 text-left prose-lg"> <ul> <li><strong><a href="https://www.youtube.com/watch?v=1EaWotXxgno&amp;t=1s" target="_blank" rel="noopener">Watch Full Video</a></strong></li> <li>The state of the economy and its impact on the automotive aftermarket industry (00:00:01) Discussion about the current state of the economy, including worldwide conflicts, division, interest rates, and inflation, and how it may affect the automotive aftermarket industry.</li> <li>The importance of customer loyalty and salesmanship (00:03:51) Exploration of the significance of customer loyalty and salesmanship in retaining customers and attracting new ones, with a focus on providing a frictionless experience.</li> <li>Improving business operations and paying attention to every area (00:05:52) Discussion on the need to run automotive businesses more efficiently, including honi