The Ubiquitous Contact Center

<p>Amas Tenumah and Bob Furniss start the Contact Center Show to discuss new ideas, insights and all things call center. In their first episode the discuss:</p> <p>- The transition to work from home is not temporary</p> <p>- Have you heard of "customer promiscuity?"</p> <p>- The best place to find good benchmarking data</p> <p>To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv</p>