The Little Known Secret to Generating More Revenue From Every Customer | Ep. #591

Nomzy Stholly

6 min

Investing & Markets

Description

In episode #591, Eric and Neil discuss the secret to engaging your customers in order to produce greater revenue. Tune in to hear the main thing you can do to generate sales. TIME-STAMPED SHOW NOTES: <ul> <li>[00:27] Today’s Topic: The Little Known Secret to Generating More Revenue From Every Customer</li> <li>[00:54] When you first sign up with <a href="https://www.intercom.com/">Intercom</a>, they have a great on-boarding email.</li> <li>[01:35] On-boarding is the biggest lever you can pull to generate more revenue.</li> <li>[01:53] When you buy a meal at McDonalds, they are always upselling (Fries? Super size?)</li> <li>[02:22] Upsell or downsell when people are checking out.</li> <li>[03:12] The upsell could be a software that does the work for you.</li> <li>[03:32] Your solution should be both speed and automation.</li> <li>[03:49] <a href= "https://dotcomsecretsbook.com/">Dotcom Secrets</a> is a great book about upselling and on-boarding.</li> <li>[04:05] Eric recommends <a href="https://www.appcues.com/">Appcues</a>, a cheaper option, or Intercom, which is known for their chat feature.</li> <li>[04:34] On-boarding isn’t just the first week, it’s about keeping customers engaged.</li> <li>[05:03] Customers who are successfully on-boarded are more likely to buy products and services

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Episodes

The Little Known Secret to Generating More Revenue From Every Customer | Ep. #591

Nomzy Stholly

6:37