The Intersection of Digital Transformation and Customer Experiences with Zhi Li of Customer.io

<p>As customer expectations continue to evolve, marketers must adapt by delivering more personalized, timely, and efficient communication. This is where the online marketing platform Customer.io truly shines.</p><p><br></p><p>Customer.io enables tech-savvy marketers to engage with their customers in a more meaningful way through emails, SMS, push notifications, and more. For the fast-growing SaaS companies that Customer.io serves, this capability could translate into stronger customer relations, higher conversion rates, and increased scalability.</p><p><br></p><p>In this episode of The Modern CFO, host Andrew Seski talks with Customer.io CFO Zhi Li about his nonlinear career path, the impact Customer.io can have within organizations, how marketers can use AI as a fractional assistant, and more.</p><p><br></p><p><strong>Show Links</strong></p><ul> <li>Check out <a href="https://customer.io/"><strong>Customer.io</strong></a> </li> <li>Follow Customer.io on <a href="https://www.linkedin.com/company/customer-io/"><strong>LinkedIn</strong></a>, <a href="https://twitter.com/CustomerIO"><strong>Twitter</strong></a>, and <a href="https://www.instagram.com/customer.io/?hl=en"><strong>Instagram</strong></a> </li> <li>Connect with Zhi Li on <a href="https://www.linkedin.com/in/zhi-li-74826b1"><strong>LinkedIn</strong></a> </li> <li>Connect with Andrew Seski on <a href="https://www.linkedin.com/in/andrew-seski-819b2581/"><strong>LinkedIn</strong></a> </li> </ul><p><strong>Transcript</strong><br><em>Please note that the transcript is AI-generated and may contain errors. The content in the podcast is not intended as investment advice, and is meant for informational and entertainment purposes only.</em></p><p>[00:00:00] <strong>Andrew Seski:</strong> Hello, everyone. Welcome back to another episode of The Modern CFO Podcast. As always, I'm your host, Andrew Seski. Today, I'm joined by Zhi Li, CFO of Customer.io. Zhi, thank you so much for being here today. </p><p>[00:00:21] <strong>Zhi Li:</strong> Thanks for having me