The Discipline of Accountability in Manufacturing

Would you describe your business culture as accountable? Many CEOs I talk with want more accountability in their organizations and are not quite sure how to achieve that. Here’s the trick: accountability, like ethics, cannot be situational.  Start with this:  ·     You cannot hold people accountable for performing miracles. ·     Holding the right people accountable is more important than “rounding up the usual suspects.” Process capability -- repeatable, reliable and predictable -- is a requirement.