The Chris Voss Show Podcast – Good Comes First: How Today’s Leaders Create an Uncompromising Company Culture That Doesn’t Suck by S. Chris Edmonds, Mark S. Babbitt

Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck by S. Chris Edmonds, Mark S. Babbitt Discover the practical, step-by-step guide to creating a workplace culture that’s better for employees, customers, and stakeholders—and your company’s bottom line. For decades, talented people have tolerated old-school leaders who put results before respect, toxic company cultures, and workplaces that suck. But those days are over, and if leaders want to attract and retain the best employees—while improving productivity, customer service, employee satisfaction, and profits—it’s time for them to create work cultures where good comes first. The problem is that because the corporate world has too often been driven primarily by results, we seldom ask leaders to change their work cultures. Even if we did, most leaders don’t know how. This book provides the actionable inspiration and practical direction needed to make that change happen. In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their combined 50 years of experience to present proven strategies for creating purposeful, positive and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow. In these pages, readers will learn to: • Appreciate why a good comes first culture is a business imperative – especially for younger generations. • Distance yourself from the competition that maintains its undefined work culture (one that most likely sucks). • Identify what “good” means for your company in today’s business climate – and in the future of work. • Define your uncompromising work culture as you build a foundation of respect AND results. • Formalize your team’s servant purpose so that everyone understands how what your team does improves lives and communities. • Specify respectful behaviors, so your desired values are observable, tangible