Thanks for the Feedback: Navigating Difficult Conversations Around Feedback with Sheila Heen

<p>"Thanks for your purchase! Can we get your feedback!?" </p> <p>We are asked for our feedback left and right. We're also giving it unknowingly more often than we think. </p> <p>When it comes to receiving it, why can it sometimes be so difficult? Of course, we all WANT feedback to do better, grow, and be the best humans we can be... but at the same time, wouldn't it be nice if someone could just pat us on the back and tell us, "All good!"? </p> <p>Maybe if they just delivered it the bad news to us sandwiched between all the positive stuff (the Oreo cookie technique)? </p> <p>Today's guest, Sheila Heen will share the unique difficulty around receiving feedback; why this conversation can be so difficult whether you're a giver of it or a receiver. </p> <p>We dive into: </p> <ul><li>What are the different types of feedback are: Appreciation, Coaching, Evaluation, and what each form might look like</li> <li>Why giving feedback can be difficult and getting it can be even harder!</li> <li>The three triggers around feedback that can make us shut down</li> <li>How to get better at receiving feedback by leaning into curiosity </li> <li>What to do if you're naturally more sensitive to feedback </li> <li>What to do if you just don't want it in a certain area or from a certain person</li> <li>Why we need to RE-THINK the Oreo cookie feedback-giving technique</li> <li>And MORE! </li> </ul> <p>Links Mentioned: </p> <p>Sheila's Book: <a href='https://www.amazon.com/Thanks-Feedback-Science-Receiving-Well/dp/0670014664'>Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It’s Off-Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood) </a>(with Douglas Stone, Viking/Penguin 2014)</p> <p><a href='https://www.triadconsultinggroup.com/team/sheila-heen'>Sheila's Website</a></p> <p><a href='http://www.shebuiltthis.org'>She Built This Website</a></p> <p>About Sheila </p> <p class="preFade fadeIn">Sheila is a Founder of Triad Consulting, a Professor of Practice at Harvard Law School, and serve