Tessa West: Jerks at work

Author discusses how to deal with problematic people in the work place, different types of jerks in the workplace, how communication works with these types of people, and more. Her book is available now, titled "Jerks at Work: Toxic Coworkers and What to Do About Them." https://www.amazon.com/Jerks-Work-Toxic-Coworkers-About/dp/0593192303