Technician Utilization with Dr. Kate Harnish

<p><span style="font-weight: 400;">Everyone seems to always need technicians. What are the reasons technicians come and go or we can’t seem to find the right fit for our practices? It is a difficult question to answer at times, but should you hire someone who is already certified, train someone you already have, or go out on a limb and hire someone completely new and uncertified? None of those are</span> <em><span style= "font-weight: 400;">bad</span></em> <span style= "font-weight: 400;">options, but there’s one major key in hiring and keeping a good technician: proper training.</span></p> <p> </p> <p><span style="font-weight: 400;">Today’s guest is Dr. Kate Harnish and just like previous guests, she is a real doctor in real practice implementing the strategies she shares with us today. Kate owns a practice in Pennsylvania with a team similar to many. She serves on the board of the Pennsylvania Veterinary Medical Association. She received her CVMP in 2019 and was awarded the VHMA emerging leader scholarship in 2020.</span></p> <p> </p> <p><span style="font-weight: 400;">Listen on to find out how Kate has been successful in finding, investing in, and keeping great technicians for her team.</span></p> <p> </p> <h3><span style="font-weight: 400;">Show Notes:</span></h3> <p><span style="font-weight: 400;">[2:26] - Regarding finding a technician with the right skills, Kate finds the best through hiring students and investing time and resources into training them.</span></p> <p><span style="font-weight: 400;">[3:30] - Debbie agrees and shares that she has also had a good experience with doing the same thing.</span></p> <p><span style="font-weight: 400;">[4:57] - The biggest difference that Kate has seen is that hiring students or recent graduates in the field are career-minded and driven.</span></p> <p><span style="font-weight: 400;">[6:06] - Wherever there are value-added services, technicians play a critical role. Kate lists several of the services that they can shine and help grow your practice.</span></p> <p><span