Tech therapy with Sue Hanley

<p>Let the knowledge transfer begin! And never stop - with confidence to go, go, go. On this episode, Chris and Mark chat with Sue Hanley (Microsoft MVP, information architect) and her customer, Carol Zollinger (IT Support Technician | Christian Children's Home of Ohio), about identifying problems, drilling in with questions, concerns, etc. to ultimately decide what tech will work, and most importantly: How the tech will be implemented by people, for people. Have a seat on the couch and listen to the wise words of Sue and how she collaborated to point Carol and her team in the right direction.</p> <p>Click here for this episode's corresponding <a href= "https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/tech-therapy-with-sue-hanley-the-intrazone-podcast/ba-p/3508287" target="_blank" rel="noopener">blog post</a>.</p> <p><strong>Social and Info Links:</strong></p> <p><strong>Sue Hanley</strong> - Information architect & Microsoft MVP| <a href="https://twitter.com/susanhanley" target= "_blank" rel="noopener">Twitter</a> | <a href= "https://www.linkedin.com/in/susanhanley/" target="_blank" rel= "noopener">LinkedIn</a> | <a href="https://www.susanhanley.com" target="_blank" rel="noopener">Website</a> | <a href= "https://www.computerworld.com/blog/essential-sharepoint/" target= "_blank" rel="noopener">Blog</a></p> <p><strong>Carol Zollinger</strong> - IT Support Technician | <a href="https://twitter.com/carolzollinger" target="_blank" rel= "noopener">Twitter</a> | <a href= "https://www.linkedin.com/in/carol-zollinger-6b299b5/" target= "_blank" rel="noopener">LinkedIn</a> | <a href= "https://www.ccho.org/" target="_blank" rel="noopener">CCHO.org</a> | <a href= "https://twitter.com/CCHOhio?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank" rel="noopener">@CCHOhio</a></p> <p><a href="https://www.linkedin.com/in/mark-kashman/" target= "_blank" rel="noopener">Mark Kashman</a> |<a href= "https://twitter.com/mkashman" target="_blank" rel= "noopener">@mkashman</a> [co-host]</p> <p><a href="ht