Systemic Service Design + a Critical Lens on Design Practice with Josina Vink — DT101 E85

<p><span style="font-weight: 400;">Josina Vink is a designer and researcher based out of Oslo. They're often working in the spaces of health and care, and focusing on shaping social structures. We talk about systemic service design, design labs in healthcare, and the potential of critical approaches to design practice.</span></p> <p><strong>Listen to learn about:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Service design in the health and care industries</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Changing the focus of service design</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The ideas of coexistence and plurality in design</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The state of design labs in the healthcare industry</span></li> </ul> <p><strong>Our Guest</strong></p> <p><span style="font-weight: 400;">Josina Vink is a designer, researcher and facilitator based out of Oslo, Norway. They are an Associate Professor in Service Design at the Oslo School of Architecture and Design. They teach and research critical, systemic approaches to service design, with a particular focus on shaping the social structures of health and care. Josina has over 10 years of experience working as a service and systems designer in healthcare internationally, including in Canada, the United States and Sweden.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><strong>Show Highlights</strong></p> <p><span style="font-weight: 400;">[02:00] How the movie Patch Adams and wanting to become a doctor led Josina into design.</span></p> <p><span style="font-weight: 400;">[03:28] Practicing design at the Mayo clinic in Minnesota and later in Toronto.</span></p> <p><span style="font-weight: 400;">[04:01] Josina talks about their frustrations while working on healthcare systems change.</span></p> <p><span style="font-weight: 400;">[04:40] Getting thei