Susan Frew – Trust but Verify All Your Employees

<p><strong>BIO:</strong> Susan Frew is a renowned entertaining, and value-driven speaker and thought leader. She has coached hundreds of companies and non-profits to great success.</p><p><strong>STORY:</strong> Susan left an unsupervised employee in charge of her coaching practice. This employee left her with a million dollars in debt.</p><p><strong>LEARNING:</strong> Trust but verify every single employee. Get on-time and accurate monthly financial statements. Put in place metrics of accountability.</p><p>&nbsp;</p><blockquote class="ql-align-center"><strong>“Get your own mail. If I had been getting my mail, this wouldn’t happen.”</strong></blockquote><blockquote class="ql-align-center">Susan Frew</blockquote><p>&nbsp;</p><h2>Guest profile</h2><p><a href="https://www.linkedin.com/in/susanfrewspeaks/" rel="noopener noreferrer" target="_blank"><strong>Susan Frew</strong></a> is a renowned entertaining, and value-driven speaker and thought leader. She has coached hundreds of companies and non-profits to great success. Susan and her husband, William, grew their trade business by 535% in just one year by creatively using seven deceptively simple tools coupled with some good old-fashioned elbow grease. As a result, <a href="https://www.sunshineplumbingheating.com/" rel="noopener noreferrer" target="_blank">Sunshine Home Services</a> now boasts a coveted spot on the INC 5000 List as one of the INC Best Places to work.</p><h2>Worst investment ever</h2><p>Susan’s husband started a plumbing business while she was running a coaching practice. Her husband’s business grew so much that she decided to leave her practice and join him.</p><p>But with time, Susan started speaking again and got busier and busier. She was traveling a lot for her speaking engagements. So she had to leave the practice to an employee to manage it while she was away. The mistake she made was to advocate and dump all the work she didn’t want to do on the employee instead of delegating strategically. She also didn’t have the proper supervision in place.