Stories From The Everyday Life of a Product Manager - Idoh Gersten, Circle CI

<p>Embracing product bias. Navigating conflicts with design teams. Directing clients that don’t have clear goals. Everything is on the table as behind-the-scenes anecdotes of client meetings and discussions are revealed.</p><p>Idoh’s main frustration with B2B SaaS companies is that they don’t talk to end-users enough. In fact, he tells the story of his time consulting for a company that has never before spoken to its end users. Tune in to find out what he discovers when he becomes the first person there to speak to an end-user - and lots of other tales from his product management escapades with many different clients.</p><p><strong>About Idoh</strong><br>Idoh Gersten is a Product Manager at Circle CI. Previously, he was Senior Product Manager at Dynamic Signal and Director of Product Management at ROBLOX among other roles. He is a law school graduate from the University of Iowa. Idoh believes that there is a universal consciousness that we collectively tap into. Also, if it were up to him all websites would be designed like Craigslist.</p><p><br><strong>SHOW NOTES:</strong><br>0:00 | Who is Idoh Gersten?<br>03:17 | Why having product bias is POSITIVE. OR Why you should have product bias.<br>08:54 | Should you release products that aren’t fully polished?<br>11:46 | Having conflicting design philosophies <br>15:37 | Most difficult features to work on as a product manager<br>21:52 | How to convince clients to prioritize workflows.<br>23:32 | Important product data that B2B SaaS companies skip over.<br>34:12 | The golden rule of shipping better products.<br>34:29 | The right question to ask customers (instead of asking them what they want).<br>35:22 | Only throw money at your product problems after achieving this. <br>36:46 | Is there a universal consciousness?<br>37:34 | Idoh’s personal goals and note to self.</p><p><strong>QUOTES:</strong><br>“One way of thinking about bias is what tradeoffs you’re making. Where on the tradeoff spectrum do you just kind of land?”  [07:25]<br>“I think there’s a huge amount