Startup Culture if a Reflection of its Founders

<p>In today’s Startup Therapy Podcast, Wil and Ryan talk about the kind of culture you as a founder can create within your own organization. Everything you do has implications and if you let instigators of negativity be, you’re allowing a nasty culture to spread. </p><p><br></p><p><strong>Sign up for the Startups Newsletter</strong></p><p><a href="https://www.startups.com/newsletter"><strong>https://www.startups.com/newsletter</strong></a></p><p><br></p><p><strong>Resources:</strong></p><ul> <li> <a href="https://www.startups.com/community/startup-therapy">Startup Therapy Podcast</a><strong> </strong> </li> <li><a href="https://www.startups.com/begin">https://www.startups.com/begin</a></li> <li>Join our <a href="https://www.startups.com/community/founder-groups">Network of Top Founders</a> </li> <li>Send an email to <a href="mailto:therapy@startups.com">therapy@startups.com</a> </li> </ul><p><br></p><p><strong>What to Listen For</strong></p><ul> <li>00:00 Intro</li> <li>01:25 Where do cultural issues stem from?</li> <li>04:48 Back channeling is worse in remote settings</li> <li>08:15 This culture of talking ill about the client</li> <li>11:13 When KPIs push the retention team to bash the clients</li> <li>15:20 It all starts with one person, identify the ringleader</li> <li>18:57 It’s easy to create a culture of overwork</li> <li>23:35 A lack of maturity across the board</li> <li>26:30 The spotlight is on you and anything you do has implications</li> <li>28:50 But you still need to take care of your own well-being</li> <li>30:52 What company culture meant years ago</li> <li>33:13 You can admit you made a mistake and create a culture out of it</li> <li>37:09 Founders can have so much impact, but it can be good or evil</li> </ul>