SPaMCAST 677 - Service Level Objectives, SLOs, A conversation with Kit Merker

<p><span style="font-weight: 400;">Today we will speak to Kit Merker, COO of Nobl9 about Service Level Objectives (SLO). Kit provides down-to-earth advice for adopting and using SLOs to benefit teams AND organizations. </span></p> <p><span style="font-weight: 400;">Kit’s bio:</span></p> <p><span style="font-weight: 400;">Kit Merker's 20+ year career spans product management, engineering, evangelism and community-building roles at Google, Microsoft, JFrog, and the governing board of the Cloud Native Computing Foundation (CNCF). He is currently Chief Operating Officer for Nobl9, driving community and growth for service reliability for enterprise development teams.</span></p> <p><span style="font-weight: 400;">Contact information:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><a href= "https://www.linkedin.com/in/kitmerker"><span style= "font-weight: 400;">linkedin.com/in/kitmerker</span></a> <span style="font-weight: 400;">(LinkedIn)</span></li> <li style="font-weight: 400;" aria-level="1"><a href= "http://www.kitmerker.com/"><span style= "font-weight: 400;">kitmerker.com </span></a> <span style= "font-weight: 400;">(Personal Website)</span></li> <li style="font-weight: 400;" aria-level="1"><a href= "http://nobl9.com/"><span style= "font-weight: 400;">nobl9.com </span></a> <span style= "font-weight: 400;">(Company Website)</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">@KitMerker (Twitter)</span></li> </ul> <p><strong>Re-Read Saturday News </strong></p> <p><span style="font-weight: 400;">This week we re-read Chapter 6 of Project to Product </span> <a href= "https://amzn.to/2WzvPac"><span style= "font-weight: 400;">https://amzn.to/2WzvPac</span></a> <span style= "font-weight: 400;">(Amazon Affiliate Link). In the chapter the author tells four stories of disruption -- they are interesting in their own right. Still, if we look for a common thread I would suggest the communication needed to manage the balance between flow items (features, defects, risks, and deb