Social Customer Service: How to Care for Customers With Social Media

<p>Does your business have a social customer service plan? Want to step up your customer service on social media?</p> <p>In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana. </p> <p>Show notes: <a href= "https://www.socialmediaexaminer.com/175">https://www.socialmediaexaminer.com/175</a></p>