Six Sigma Black Belt Jonathon Andell Gloated About Solving a Quality Problem

<p><a href="https://markgraban.com/mistake174">Episode page</a> - video, transcript, and more</p> <p>My guest for Episode #174 of the <a href="http://myfavoritemistakepodcast.com/">My Favorite Mistake podcast</a> is Jonathon Andell. He has been a quality professional since 1987, was one of the world’s first certified Six Sigma Black Belts in 1992, and has been a consultant since 1998, and a Fellow of the American Society for Quality since 2008.</p> <p>Among Jonathon’s global clients are leading firms in such diverse industries as: aerospace, automotive, construction, design, electronics, food, healthcare, insurance, manufacturing, pharmaceuticals, service, software, and telecommunications. He has published and presented extensively.</p> <p>Jonathon has a BS in Metallurgical Engineering from Purdue and MS in Metallurgy from Penn State. He is an avid amateur musician and a passionate community service volunteer.</p> <p>In this episode, Jonathon tells his favorite mistake story about “gloating a bit” when his younger self (a “hot shot”) solved a difficult quality problem at work. Why did that damage some relationships and how did he get helpful feedback about that?</p> <p>We also talk about questions and topics including:</p> <ul> <li>Solving problems – sometimes people don’t want to admit problems</li> <li>Data driven… people and emotions and empathy, not just data</li> <li>Six Sigma mistakes??&nbsp; Expert driven – “elitist”</li> <li>30 Rock mocking Six Sigma?</li> <li>Mistake to “rank and yank” ala Jack Welch?</li> <li>“Huge opponent of rank and yank” — at Amazon?</li> <li>Brian Joiner “<a href="https://amzn.to/3cB398C">Fourth Generation Management</a>” book</li> <li>Creating a culture where it’s safe to talk about mistakes — what’s necessary for this?</li> <li>Training people but then not letting them use Six Sigma afterward</li> <li>Working on a book with John Thacker</li> </ul> --- Support this podcast: <a href="https://anchor.fm/favorite-mistake/support" rel="payment">https://anchor.fm/favori