SHRINKSCHAT 109: Reactionary Rudeness

<p><img src= "https://assets.libsyn.com/secure/show/192153/julien-l-M5tefBe38QU-unsplash.jpg" alt="" width="200" height="134" /></p> <p><span style="font-size: 8pt;"><em>Picture: Julien-I on Unsplash</em></span></p> <p><span style="font-size: 12pt;">This week, Monica is on the receiving end of "Road Rage" in a Florida parking lot. And Monica has to explain the "mask requirement" to clients in her office.</span></p> <p><span style="font-size: 12pt;">A discussion on "Reactionary Rudeness": Why it's on the increase, and what strategies we can use to defuse it in others, or when we feel it ourselves.</span></p> <p> </p>