Should Public Services Be Available Online?

<p><strong>We shop online, attend medical appointments, book holidays and attend events, so why is it that we still have to access public services mostly offline?</strong></p><p>But is it changing?</p><p>Estonia is a European leader is eGovernment and has been for almost a decade.&nbsp;</p><p>We are playing catch up in Ireland, but so are many countries.&nbsp;</p><p>But the pandemic has expedited digital transformation by a decade and governments are leveraging this progress.</p><p>&nbsp;</p><p>In today’s show I’m asking:</p><ul><li> Should all public services be available online, and what needs to happen?</li><li>&nbsp; I speak to Ossian Smyth, Minister of State with responsibility for Public Procurement, eGovernment and Circular Economy in Ireland.</li></ul><br/><p>---</p><p>WIN Our Weekly Show Prize</p><p>Subscribe to our <a href="https://www.youtube.com/channel/UCfe4HXtchsbDe10rX0owwoA" rel="noopener noreferrer" target="_blank">YouTube Channel</a> or <a href="https://public-sector-marketing.captivate.fm/listen" rel="noopener noreferrer" target="_blank">Podcast</a>, leave a comment on any social network about the episode, use the hashtag #PublicSectorMarketingShow</p><p>Also get a 50% discount on a <a href="https://publicsectormarketingpros.com/training-courses/" rel="noopener noreferrer" target="_blank">course</a> of your choice with us!</p><p>---</p><p>Subscribe, Rate &amp; Review</p><p>Subscribe for a new episode each and every Thursday. You can also watch our&nbsp;show&nbsp;on Wednesdays on&nbsp;<a href="https://www.youtube.com/channel/UCfe4HXtchsbDe10rX0owwoA" rel="noopener noreferrer" target="_blank">YouTube</a>&nbsp;or&nbsp;<a href="https://www.facebook.com/publicsectormarketingpros" rel="noopener noreferrer" target="_blank">Facebook</a>.&nbsp;</p><p>If you are a regular listener, please rate and review our show.</p><p>---</p><p>Feedback</p><p>Don’t forget to get in touch with your questions. I love hearing from my listeners, don’t be a social media stranger. Tweet me at: <a href="http://twitter.com/JST