Serving the New Generation of FBO Clients w/Anthony Banome

<p style="text-align: left;">The new challenge in Business Aviation is catering to a new generation of aircraft owners and flyers. On this episode, FBO Director of Sales for Fontainebleau Aviation, Anthony Banome shares his thoughts on keeping the FBO flourishing in the future. </p> <p style="text-align: center;"></p> <p style="text-align: center;">Focus on speeding up your responsiveness- younger owners are typically pretty savvy with communication and response time. -Anthony Banome </p> <p style="text-align: center;">Takeaways + Tactics </p> <ul> <li>Be more communication savvy and offer quicker response times. The younger generation of aircraft owners tend to expect faster results. </li> <li>Mimic the format of larger FBO chains but take advantage of their weaknesses. Clients are accustomed to bigger FBO chains, but there’s always room for improvement.   </li> <li>Work with the client’s preferred mode of communication in mind. There are so many ways to communicate today, that it only makes sense to tailor our interactions to the clients’ needs and desires. </li> </ul> <p>On this episode, we spoke about the importance of building and maintaining relationships in an FBO business. After discussing how to interact with new clients, we also discussed how business aviation can impact our clients’ lives- both in terms of their businesses and with regard to family life.  </p> <p>We also discussed:</p> <ul> <li style="font-weight: 400;">Why word-of-mouth advertising will always have tremendous value</li> <li style="font-weight: 400;">That we need to stop comparing ourselves to competitors and strive to be the best</li> <li style="font-weight: 400;">The key changes in the business aviation and FBO space </li> </ul> <p>Guest Bio</p> <p>Anthony Banome is the FBO Director of Sales for Fontainebleau Aviation. Banome joined the company in 2017 to help manage, grow, and overlap all aspects of Fontainebleau’s brand new facility and services. Building a strong network an