Service is a Superpower

<p>Today, Louie Gravance, author of Service is a Superpower, is joining me on my final podcast recording in Colorado.</p> <p><span style="color: #0e101a;">As many people are currently encountering, dependability in service industries is struggling. From airlines to restaurants to Harry Potter World, the service industry is running on a bare-bones crew who has grown rusty in their craft.</span></p> <p><span style="color: #0e101a;">Louie unpacks the importance of everyone wanting and needing to be heard. Those in service may not be able to guarantee a flight, but they can go out of their way to make sure those enduring inconveniences are heard and taken care of. Louie said it best – to deliver a wow moment, aim for the heart, not the head. When you give, you gain strength. When you give, you will have more.</span></p> <p><span style="color: #0e101a;">Attitude surpasses technical skills, and when you can exceed a customer's expectations, it rivals a standing ovation any day. You have to ask yourself, are you going to make it better or worse for other people? This is a time when going above and beyond can be the difference-maker in someone’s experience. Taking the time to serve people can be the differentiator of someone calling a company to complain or to make sure you get the praise you deserve.</span></p> <p><span style="color: #0e101a;">If you want to work with a team that will go out of their way to make sure you have a great experience, check out Magical Vacation Planners. You can reach them at 407-442-2694.</span></p> <p><strong><span style= "color: #0e101a;">Resources</span></strong></p> <p><a href="https://www.instagram.com/louie_gravance_speaker/" target="_blank" rel="noopener">Louie Gravance Instagram</a><span style="color: #0e101a;"><br /></span><a href= "https://www.executivespeakers.com/speaker/louie-gravance/" target= "_blank" rel="noopener">Executive Speaker Bureau</a><span style= "color: #0e101a;"><br /></span><a href= "https://www.amazon.com/Service-Superpower-Lessons-Learned-Kingdom/dp/1645432645/r