Selling Service When Setting Appointments

<p>This week's call-in question centers on the practice of selling service over phone or text when setting up a customer's next appointment. Chris and Christian both agree that it's always better to just get the person in the store before you start selling anything. There are a few key reasons, but the main idea is simple: don't set the advisor up for failure by promising anything beforehand. It's always better to just keep things simple and handle it in-store. </p> <p>Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer</p> <p>Join the Leaders’ Syndicate Facebook group today - https://bit.ly/3X5qXDo<br /> Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. <br /> http://bit.ly/CCIschedule</p> <p>Got a question? Call us at 1-833-3-ASK-SDR</p> <p>Grab our best selling books for your team:<br /> Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt<br /> Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt</p> <p>Join our Facebook Groups:<br /> For Fixed Ops -- http://bit.ly/YTfixedopsgroup<br /> For Independent Shop Owners -- http://bit.ly/YTRSOSgroup</p>