Scope - A Danger or a Stress Reliever

<p><strong>Highlights</strong></p><ul><li>“Without clearly defined rules, parameters, and expectations, we can easily get ourselves in a bind when we don’t deliver what the customer expects.”</li></ul><p>“It goes the other way too – if the customers are not given specific expectations as to their responsibilities, you’re going to find yourself upset with them and will have a hard time serving them if you feel taken advantage of.”</p><ul><li>“Even if you don’t have a need for an attorney at the moment, always be on the lookout for a referral or someone you can come in contact with as you’re probably going to need them at some point in your business.”</li><li>“When you’re defining something, it’s easier to define what it’s not.”</li><li>“A covenant is an agreement that is based upon mutual trust and dedication to each other.”</li></ul><p>A contract is the opposite. “It’s based upon mutual distrust of each other.”</p><ul><li>“You have to balance the financial losses you’ll take in any situation versus the damage it can do to your reputation.”</li><li>“Money is almost always better than ego.”</li><li>“Getting upset with an employee because they didn’t meet your expectations may make you feel good but it’s usually not their fault.”</li><li>“If a team member has worked hard but not done as you expected, it means one thing – you haven’t clarified scope and expectations for their job.”</li><li>“Whenever you hire a new employee, or whenever you have dealings with your existing team, it’s critical that you be very specific about what outcomes you expect from them.”</li><li>“Your reputation is far more important than any one customer transaction.”</li></ul><p><strong>Resources Mentioned: </strong></p><p>Grab the FREE eBook “<i>Top 10 Secrets for B2B Small Business Owner</i>s” at <a href='https://www.growyourb2bcompany.com' target='_blank'>https://www.growyourb2bcompany.com</a>.</p><p>Website: <a href='https://www.salesdouble.com'>https://www.salesdouble.com</a></p><p>Facebook: <a href='https://www.facebook.com/YourSalesDoub