Sachin Aggarwal--ThinkResearch| Developing and maintaining KPIs and culture with growth [Ep. 3]

<p>In the third episode of ReBootHealth, I speak with Sachin Aggarwal, CEO of <a href="https://www.thinkresearch.com/ca/"><u><strong>ThinkResearch</strong></u></a>. Sachin was successful in taking the company public recently and I wanted to get him on the show to talk about the journey from startup to public company. Rather than a high-level overview we focus on two central elements and how they change through a company’s growth: KPI’s and culture. This episode will dig into choosing KPIs for your startup and how to make them relevant for the healthcare market. &nbsp;We then attack the nature of culture…developing it and maintaining it. It was a pleasure interviewing Sachin and getting his insights. As always, I hope you find the episode valuable.</p> <p>Please write a review on <a href="https://podcasts.apple.com/ca/podcast/reboothealth/id1566578921"><strong>Apple Podcast</strong></a>.</p> <p>For other episodes or to learn more you can visit us at <a href="https://www.reboothealth.io/"><strong>ReBootHealth</strong></a> or follow us on Twitter: <a href="https://mobile.twitter.com/Reboothealth1"><strong>@Reboothealth1</strong></a></p> <p>Episode recorded on June 16, 2021.</p> <p>04:19—ThinkResearch and the global knowledge crisis</p> <p>09:25—Engaging healthcare providers</p> <p>14:15—Choosing your KPIs for healthcare</p> <p>23:43—Changing KPIs as you grow</p> <p>28:55—Focusing on value vs cost-containment</p> <p>31:45—Developing your startup culture</p> <p>34:35—Reducing friction between you and your customer</p> <p>38:10—How to maintain culture with growth</p> <p>42:35—Current trends in healthcare innovation</p>