S8|E5 Accelerating the Next-Generation Contact Center

How do you create exceptional customer experiences? Contact centers play an essential role in shaping a company’s direction and have become a strategic imperative to driving customer loyalty, innovation and business growth. No other part of your organization touches customers more closely. Tune in to this episode to learn more about Cisco Contact Center and hear how the next-generation contact center platform was built for the future of customer experience. Learn more: cisco.com/go/cc?dtid=opdcsnc001469 Cisco Champion Hosts: David Macias (twitter.com/dmacias), Contact Center Consultant Sijbren Beukenkamp (twitter.com/sijbrenb), 3Corners, UC Cloud Architect Amr Nasher (twitter.com/Amr_Nasher), Twaasol, BDM and Solution Architect Guests: Vinod Muthukrishnan (twitter.com/vinod_cc), Cisco, Chief Growth Officer, CCBU Moderator: Amilee San Juan (twitter.com/amileesan1), Cisco, Technical Influencer Marketing and Cisco Champion Program Follow us on Twitter: twitter.com/ciscochampion