S6E7: Scaling a can-do culture, with CEO Rob van den Heuvel (Sendcloud)

"We thought culture was fluffy but ended up realising it's crucial." Today Rob van den Heuvel, CEO of Sendcloud, joins Richard Medcalf to discuss how he navigated almost 70% annual growth over several years to become Europe’s #1 e-commerce shipping platform. We're continuing our season on "Secrets of Scaling", where the CEOs from some of the fastest-growing companies in Europe and the USA (as measured by the Financial Times top 1000 rankings) share what's propelled their growth, what's held them back - and explore what it will take to reach the next level.