S5E27: HOPE FOR LEADERS IN THE 2020's with Dr. Hope Zoeller and Dr. Joe DeSensei

‘It's not the people that quit and leave your organization that you have to worry about, it is the people that quit and stay.’ Dr. Hope Zoeller My guests today are Dr. Hope Zoeller and Dr. Joe DeSensei. Dr. Hope is the founder and president of Hope LLC. Hope stands for Helping Other People Excel, and it is a firm that specializes in facilitating leaders’ success at every level of an organization. For 14 years of her professional career. Dr. Zeller worked at UPS in a variety of roles including customer service training and development and employee relations. For16 years she has been consulting with organizations on leadership development. Dr. Joe DeSensi is the president of Educational Directions LLC, an educational consulting firm helping schools around the southeast for over 20 years. He developed custom and enterprise software to help districts track data and target student’s needs. Joe holds patents in school data management software and database integration. Hope and Joe have co-authored two books, Hope for Leaders unabridged, Volume One and Hope for Leaders in the 2020s: New Issues to Face, New Problems to Solve, New Hope for the Future, Volume Two. Leaders question how they can be able to lead post pandemic, which is the now normal. Organizations have to get on board with leading differently than they’ve ever led before. Post pandemic, people no longer have tolerance to work for people that they don't feel genuinely care about them. Time and time again, studies have shown that the number one reason why people leave organizations is a bad leader. People want to know that the person that they work for cares. We have so many things that we do, just because we've always done them this way, but people have to actively go back and recapture those inefficient processes today. It is much more difficult for people to do things that they have just been conditioned to do. The workforce now, have really rethought their priorities, and so organizations are going to have to take a serious look and have a serious conversa