S2E42 - Some customers don't need to be kept with Sam P. Lark

<div class="gmail_default">What do you do with a Bachelor's Degree in Chemistry? Go into Customer Success of course. Take a listen through an interesting journey as Sam was able to identify his real passion and make a career out of it.</div> <div class="gmail_default"> </div> <div class="gmail_default">You are not working for a corporation<br /> When do you know your customer crosses the line.<br /> People will do business with those they know, like, and trust.<br /> How to coach the customer to be "nice"<br /> Building trust between Sales and Customer Success<br /> It's not what you know, who you know, but who knows you. <br /> You are more than a worker bee<br /> Learning to be responsible for a quota, upsell, cross-sell</div>