S2 EP9: Refresher Training: When and Why?

<p><span style="font-weight: 400;">Refresher course training in the workplace is deemed essential to keep employees current and ensure that knowledge gaps are spotted right away.</span></p> <p><span style="font-weight: 400;"> In this new</span> <strong><em>Get Your New View</em></strong> <span style= "font-weight: 400;">episode, Kerry Peters emphasizes the usefulness and efficacy of conducting refresher training.</span></p> <p><strong>Key points discussed in this episode:</strong></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">People only retain less than 20 percent of what they've learned a month after they've learned it. Therefore, refresher training is a significant opportunity to meet the requirement for repetition. </span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">The optimal time to conduct a refresher is one to two months after the first training. The next period is about six months down the road or a year.</span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">There is excellent room for growth as employees are put into a setting with the instructor to ask new questions after learning the system/processes. They become better experts and add new things to what they'd already mastered so that they could expand their command of the software.</span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Refresher training is vital for people changing roles with the people who've already been using your system to develop new synergies.</span></p> <p><strong>About Kerry Peters & New View Strategies:</strong></p> <p><span style="font-weight: 400;">Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficie