Replay - Why Exit Interviews Stink And Seven Things To Do About It

<p>During December and January we are replaying some of our most popular episodes from previous years. This is from 28th September 2019 - Why Exit Interview Stink And Seven Things To Do About It.</p> <p class="p1"><strong>Summary</strong></p> <p class="p2"> </p> <p class="p3">Exit interviews often stink. They end up being overly positive or overly negative. This week we explore seven ways to radically improve your exit interviews.</p> <p class="p2"> </p> <p class="p2"> </p> <p class="p1"><strong>Transcript</strong></p> <p class="p2"> </p> <p class="p3">Welcome to episode 55 of the Leadership Today podcast where each week we tackle one of today’s biggest leadership challenges. This week we’re looking at seven ways to radically improve exit interviews.</p> <p class="p2"> </p> <p class="p3">Exit interviews are one of those things that vary in popularity and application. Some organisations use them every time someone leaves. Other organisations may have been burned in the past or not seen the value. The idea is great - let’s find out from people who are leaving the organisation why they’re leaving and what we can do to make the place better for the people who still work here. We can do that using a structured interview just before they depart to whatever exciting opportunity comes next in their career.</p> <p class="p2"> </p> <p class="p3">In application though, the interviews tend to either be really positive or really negative. As a colleague of mine once wisely noted, you’re never more popular or better at your job than on your last day. We tend, rightly, to celebrate those who have contributed to our organisations on the day they are finishing up. We bring together a summary of their achievements, list all the great things we love about them, and talk about how much they will be missed. Friends come to the person and question how the place will ever be the same without them. All of that primes the person to say positive things in their exit interview. It turns into a “it’s not you, it’s me” conversation. The exit