Pushing the Boundaries with Automation

<p>In this episode of the PM Collective podcast, Clare Christiansen from Rent choice joins us. She is the General Manager of Rent Choice and a counselor for the Real Estate Institute of Western Australia. Clare received the 2013 REIWA.com Exceptional Service Award and was on the top-five shortlist in 2014, 2015, and 2016. In 2015, she was a national finalist for the Leading Property Managers of Australia Awards – Excellence in Business Development and a national finalist for the Real Estate Business Awards – Business Development Manager of the Year 2015 and 2016. In today&apos;s conversation, Clare discusses the automation she has used in her enterprises, stating how she has updated processes to align with the workforce and concerning significant clientele.</p><p>[00:59] Background - Clare introduces herself briefly, highlighting her real estate journey.</p><p>[03:15] Rent Choice - Clare describes what drove her to purchase her own agency, &quot;Rent Choice,&quot; of 216 properties at the time and how she grew it from there.</p><p>[08:88] Expansion – Clare further outlines her firm&apos;s growth by emphasizing the value of her staff as a crucial success factor.</p><p>[13:48] The Team – Clare illustrates how her firm operates while stressing the flexibility she maintains within her workforce. </p><p>[17:32] Technology – Clare describes how they use technology to improve the effectiveness and efficiency of their business operations. </p><p>[22:22] Automation – Clare provides an example of internal automation she has implemented. </p><p>[28:31] VA vs. Automation – Clare discusses her thoughts on virtual assistants against automation while adding how she employs VAs in her firm. </p><p>[31:38] Why – Clare explains why she has chosen to implement automated business procedures.</p><p>Resources:</p><p>Connect with Clare:</p><p>LinkedIn: <a href='https://www.linkedin.com/in/propertymanagementspecialistperth/?originalSubdomain=au'>linkedin.com/in/propertymanagementspecialistperth/?originalSubdomain=au</a></p><strong><a hr